Blame versus accountability
Blame has little or no remedial value in practice. We can see what it typically achieves in the...
Blame versus accountability
8 obstacles to open and honest engagement
Twitter might be ‘a mile wide and only an inch deep’ but in amongst all that superficial noise it...
We were a finalist in the Patient Safety Awards 2013
In 2013 we entered the Patient Safety Awards 2013 for our work in the NHS (in partnership with...
What every large organisation can learn from NHS culture change
Eighteen months ago came an offer I couldn’t refuse. A journey into the unknown, to reduce the...