It’s not what you say, it’s how (and why) you say it
When Don Berwick, president emeritus and senior fellow at the Institute for Healthcare Improvement...
It’s not what you say, it’s how (and why) you say it
Why staff are afraid to speak up about safety
If you want to move towards a safety culture where people do the right things for the right...
Do you miss valuable opportunities to engage staff on safety?
Central to most peoples’ idea of improving culture in a workplace (and certainly here at JOMC) is...
3 ways to get your project back on track if communication breaks down
If communication breaks down at work it might feel like there’s no escape from the culture of...
3 reasons to benchmark the maturity of your safety culture
To know where you’re going it helps to know where you are (and where you’ve been). That’s the idea...
Do you make this fatal error with safety management?
One of the classic questions set on any leadership course is “what’s the difference between...
Is your organisation infected with Hubris Syndrome?
If you’ve ever worked for someone charismatic with forthright opinions and a no nonsense approach...
The secrets behind sticking to your commitments and achieving your goals
With spring in the air, many of us will struggle to even remember what our new year’s resolutions...
How to reduce incidents and boost performance with a culture assessment
“Too many good people don’t really understand what goes on in their business. They fail to get...
Where to look when you measure your culture
“Organisational culture: a company’s prevailing values, attitudes, assumptions, and beliefs all...